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1300 610 610

Care Solutions

Anglicare Southern Queensland is an Anglican not-for-profit organisation providing care and support services.

We are a proud member of the Anglicare Australia network.

Help at Home

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Want to register for this service or our other services?

We are here to help you and your loved ones maintain their independence at home through a range of aged care services including: nursing, cleaning services, homecare, personal care and household assistance services.

For information regarding home care packages and consumer directed care (CDC), please visit the Home Care Today website or read the CDC brochure.

For additional information on Help at Home care services, visit the My Aged Care website, established by the Australian Government to help you navigate the aged care system.

If you would like to speak to someone about any of our services or any services you require, please call Anglicare on 1300 610 610.

Call 1300 610 610

Home care

To help maintain your independence at home, Anglicare will provide support with everyday household tasks.

Help-at-Home-Home-CareHome care services include assistance with:

  • Housework
  • Cleaning
  • Bill paying & banking
  • Shopping assistance
  • Meal preparation
  • Friendly visit/companionship
  • Social activities & bus trips
  • Personal care
  • Home maintenance/modification
  • Spiritual and pastoral care

Home nursing

Anglicare nursing staff will assist your loved ones to remain at home by offering a diverse range of In-Home health and wellbeing services.

Help-at-Home-NursingHome nursing services include:

Respite care

Caring for a loved one is an important and rewarding job for many people. It's also exhausting and time consuming. Respite care is a chance to give both the carer and the loved one they care for, a chance to take a break and recharge.

Anglicare appreciates that many carers can experience stress being responsible for a loved one's safety, accommodation or medical requirements. It can also be difficult to deal with dramatic and subtle changes in a loved one's behaviour. In the majority of cases carers often have to juggle the role of a carer around work, family and social commitments.

Anglicare offers carers an opportunity to take a break and recharge, enabling you to resume the day-to-day activities of caring for your loved one rejuvenated and refreshed.

Anglicare offer carers a range of flexible respite services including:

Killara Day Repite Centre

Independence and well-ness

Anglicare provides assistance with independence and well-ness and has various activities designed to assist you to live a healthier, happier and safer life in your own home. We have an experienced and friendly team of dedicated Allied Health professionals who are committed to enriching the lives of our clients within a nurturing and safe environment.

Help-at-Home-Independence-and-wellnessOur Allied Health staff include: physiotherapists, occupational therapists, podiatrists, dieticians, social workers and spiritual and pastoral care providers and music therapists. The Anglicare Allied Health team assist our clients to maintain and resume a healthier, happier life with the benefit of a range of programs, aids and practical information which can improve a person's quality of life.

Counselling

At Anglicare Southern Queensland we understand that illness, the loss of mobility and independence, death of a spouse or transitioning into supported accommodation can lead to uncertainty, depression and anxiety.

We know that sometimes elderly members of our community do not feel comfortable sharing their fears and concerns with their loved ones. We appreciate that often people need to ease the burden of their troubles by seeking counselling or pastoral care.

Anglicare supports our aged care residents, clients and families through a range of counselling, spiritual and pastoral care services.

Our staff have the compassion, experience and understanding to work through difficult situations to make a positive difference in the lives of those you care about.

Find out more about our full range of Counselling services here

Help-at-Home-Home-assist-secure

Home maintenance and modification service

Anglicare's home maintenance and modification service enables older people and those with a disability to access to practical housing-related assistance to enable them to maintain their independence in their own home.

Home maintenance and modification service aims to help people feel safer living at home, have easier access to and within their home, and incorporate home security routines into their daily activities.

Our service offers free information and referrals about home maintenance, falls prevention, repairs and modifications and home security.

Eligible clients are able to receive subsidised assistance for minor home maintenance, repairs and modifications focussed on improving health, safety and security.

Help-at-Home-Home-transport

Transport

Anglicare is able to provide transport assistance if you or the person you care for is unable to access or use public transport. Transport can be used to attend medical appointments, go shopping, and participate in social activities or to simply enjoy some time out of the house.

We are funded through the Home and Community Care Program to provide transport services for clients to assist in maintaining their independence and enable them to enjoy life to the fullest.

In addition, we also maintain transport facilities at a number of our residential care facilities to enable our residents to enjoy regular social activities and outings.

Toowoomba Community Transport Service

Anglicare Southern Queensland's Toowoomba Community Transport Service is based on the Darling Downs and offers services to eligible clients within the local area.

This service aims to meet the social and medical transport needs of people with disabilities, older people with special needs, and people caring for partners, family or friends.

Anglicare Southern Queensland is able to offer clients access to the Toowoomba Community Transport Service through the Queensland Department of Community Services' Community Care program and the Federal Government's Department of Health's Home and Community Care (HACC) program.

Volunteers, support workers and Home care workers employed by Anglicare deliver transport services that accommodate both social and medical need.

All transport pick ups are scheduled for the hour or half hour.

An assessment to determine individual suitability is required prior to accessing transport services. To enquire as to whether you may be eligible for this service, please telephone us on 1300 610 610.

women-talking-outside 38447662

Community Visitors program

Our Community Visitors program connects volunteer visitors to our clients that are socially isolated or would benefit by friendship and companionship.

Help at Home fees

Our Help at Home services use two different fee structures:

  • Fee for service: these are services paid by the client on an hourly rate and do not require government assessment.
  • Government subsidised: these services are subsidised by the government and a contribution (co-payment) is made by the client. Client contribution may also come from the Pension (up to a maximum of 17.5% of the full single pension).

For more information on Help at Home fees please visit the My Aged Care website myagedcare.gov.au

My Aged Care provides a fee estimator to help you to calculate the fees you could expect myagedcare.gov.au/fee-estimator/home-care/form

Contact Us

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The My Aged Care website has been established by the Australian Government to help you navigate the aged care system. The gateway is part of the Australian Government's changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services.

My Aged Care is made up of the website and a national contact centre. Together they can provide you with information on aged care, whether for yourself, a family member, friend or someone you're caring for.